Privacy Policy
1. Introduction
Welcome to Ragù (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal data you share when visiting our website raguleiden.com (the “Website”).
This Privacy Policy explains:
• What information we collect.
• How we use it.
• Your rights under GDPR (General Data Protection Regulation).
By using our Website, you agree to this Privacy Policy. If you have any questions, feel free to contact us at raguleiden.com
2. What Information We Collect
We collect personal data only when you voluntarily provide it:
• Contact Form: Name, email, phone number, and message content.
• Reservation Widget: If you book a table via the reservation widget, they may collect data as per their Privacy Policy.
• Log Data & Cookies: Your IP address, browser type, and interactions with our Website.
We do not collect payment information, as online payments are not processed on our Website.
3. How We Use Your Information
We use the collected data to:
• Respond to your inquiries.
• Manage and confirm table reservations.
• Improve our Website and user experience.
• Ensure Website security and prevent fraud.
We do not sell, rent, or share your personal data for marketing purposes.
4. Third-Party Services & Links
Our Website uses external services:
• Zenchef: Handles table reservations (their Privacy Policy applies).
• Wix.com: Our Website is hosted on Wix, which may collect analytics and security-related data.
We may also include links to third-party websites (e.g., social media), but we are not responsible for their Privacy Policies.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and analyze traffic. These may include:
• Essential cookies (for site functionality).
• Analytics cookies (for understanding visitor interactions).
You can disable cookies via your browser settings.
6. Your Rights under GDPR
As an EU resident (Netherlands), you have the right to:
• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your personal data (except when legally required to keep it).
• Restrict processing of your data in certain circumstances.
• Object to processing if you disagree with how we handle your data.
• Request data portability (transfer of your data to another service).
To exercise these rights, contact us at raguleiden@gmail.com
7. Data Security
We take reasonable steps to protect your personal data. However, no online platform is 100% secure. If you have security concerns, please reach out to us.
8. Children's Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us, and we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the latest update date.
10. Contact Us
For questions or requests regarding this Privacy Policy, contact us at:
--- Ragù - Italian Restaurant ---
📍 Address: Watersteeg 2, 2311 HZ Leiden Netherlands
📧 Email: raguleiden@gmail.com
🌐 Website: raguleiden.com